Technical Implementation Specialist
Core
Deliver implementation projects for new and existing customers across the Financial Crime and Compliance (FCC) product portfolio, guiding clients through configuration, integrations, and adoption.
Role type
Senior IC Technical Implementation Specialist (Professional Services)
Builds
Production platform configurations and integrations for Financial Crime and Compliance solutions
Domain
Financial Services / Regulatory Compliance / SaaS
Deliverable
client delivery
Required skills
Enterprise SaaS implementation, REST API integration, requirement gathering, project management, stakeholder communication, workshop facilitation
Preferred skills
Financial Crime Compliance (KYC, AML, Fraud Detection), regulated industry experience, cloud-based SaaS architecture
Technologies
REST APIs, JSON, XML, webhooks, web services
Responsibilities
Configure and customize platform solutions to align with customer processes and risk policies; Support technical integrations with third-party systems; Facilitate workshops, training sessions, and knowledge transfer activities; Collaborate with internal teams including Product, Engineering, and Sales; Identify implementation risks and contribute to mitigation plans; Ensure successful project handover to Customer Success teams.
Seniority
Mid-Senior, hands-on IC
