Ecomm Customer Supply Chain Associate
Core
Facilitate Ecom team CS&L delivery on service levels to customers with least lead time and lowest cost by driving master data governance and service levels.
Role type
Ecommerce Supply Chain Associate
Builds
Ecommerce customer service levels and data governance
Domain
Consumer Goods / Ecommerce Supply Chain
Deliverable
dashboards & analysis
Required skills
Master data maintenance, NPI management, fill rate analysis, returns analysis, root cause analysis, stakeholder engagement, data reporting, SAP system knowledge, process orientation, analytical ability
Preferred skills
Customer relationship experience, visualization tools (Tableau, DOMO), Microsoft Office/Google Suites
Responsibilities
Maintain master data at customer end and in SAP, manage NPI listing and stock planning, analyze fill rates and stock-out items, conduct returns root cause analysis, communicate availability gaps to customers, generate data reports and trackers, resolve ASN/EDI issues
Seniority
Junior, hands-on IC
