Senior Scrum Master
Core
Senior Scrum Master operating in a 'Scrum of Scrums' capacity to ensure Agile ceremonies happen consistently across multiple pods, identify cross-pod patterns, and consolidate delivery health for leadership.
Role type
Senior IC Scrum Master (Scrum of Scrums)
Builds
Demonstration environments for Solution Engineers to scale and deliver best-practice product demos
Domain
SaaS / CRM / AI
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Scrum Master coordination across multiple teams, Agile ceremony facilitation, cross-pod pattern identification, delivery health consolidation, backlog prioritization collaboration, Agile tooling partnership, servant leadership, team coaching
Preferred skills
Advanced Scrum certifications, pre-sales experience, Salesforce Implementation experience, Salesforce Administration experience, Salesforce Platform App Builder certification
Technologies
Agile project management tools, Salesforce platform
Responsibilities
Ensure Agile ceremonies (stand-ups, planning, reviews, retrospectives) occur consistently across pods without personally running every one; Identify recurring themes and blockers across pods and intervene where teams struggle; Consolidate delivery metrics (velocity, capacity, blockers) and relay a unified view to leadership; Collaborate with Product Owners to prioritize and refine backlogs; Partner with tooling teams to ensure project management tools support team needs; Act as a bridge between individual Scrum teams and leadership to ensure alignment; Mentor team members and Team Product Owners on Agile methodologies.
Seniority
Senior, hands-on IC
