Technical Engagement Specialist
Core
Act as the main link between technical teams and business stakeholders to ensure technical projects are well planned, delivered on time, and aligned with business needs.
Role type
Technical Engagement Executive (Project Coordination & Stakeholder Management)
Builds
Technical solutions and project delivery plans for Systems Engineers team, IT Department, and Group business units
Domain
IT Systems Engineering and Technical Project Management
Required skills
Stakeholder management, Project planning, Requirements gathering, Risk management, Agile methodologies, Cloud platform familiarity, Solution adoption support, KPI reporting, Technical environment analysis, Documentation creation
Preferred skills
AWS or Microsoft certifications, Experience with third-party collaborators, Continuous improvement initiatives, Technical account management
Technologies
Cloud platforms, Agile methodologies
Responsibilities
Act as the main point of contact for technical engagements; Collaborate with stakeholders to define project scope, success measures, timelines, priorities, and deliverables; Work with the IT Department to ensure proposed solutions are technically sound, scalable, and aligned with stakeholder goals; Support the creation of structured schedules, project plans, documentation, and supporting materials; Monitor project milestones and deliverables, keeping stakeholders informed of progress and emerging issues; Identify risks, manage issues, and lead escalations relating to delivery delays, technical blockers, and stakeholder concerns; Use metrics to support reporting on KPIs, project status, value delivery, and continuous process improvements; Support solution adoption, identify optimisation opportunities, and provide actionable feedback to drive continuous improvement.
Seniority
Mid-level, hands-on IC
