EBG QA Engineer
Core
Ensuring reliability, quality, and stability of CRM platforms (Whalecloud EBS, Salesforce, telco CRM) across customer lifecycle processes.
Role type
Dev-QA Engineer (CRM)
Builds
CRM platforms and integrations for telco and financial ecosystems
Domain
Telecommunications / Customer Relationship Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
API testing, integration testing, SQL, test automation, batch processing validation, data reconciliation, defect lifecycle management, cloud migration testing
Preferred skills
Whalecloud EBS implementation, Salesforce QA (Apex), Axway/API Gateway integrations, CI/CD pipelines, data platform reconciliation, telco architecture knowledge
Technologies
Whalecloud EBS, Salesforce (SFDC), Postman, REST, SOAP, Selenium, Playwright, AWS, Jenkins, GitLab, Bitbucket, Axway, EDW, ODS
Responsibilities
Design and maintain automated/manual test cases for CRM systems; Validate end-to-end flows (onboarding, billing, order management, data sync); Perform integration testing across CRM, Billing, Middleware, and Data platforms; Develop API and UI test automation frameworks; Collaborate on test scenarios and acceptance criteria; Support UAT, SIT, and regression cycles; Validate data integrity and reconciliation; Participate in release validation and cloud migration testing.
Seniority
Mid-level, hands-on IC
