Service Delivery Manager (Tech Lead de Infraestrutura/Network)
Core
Technically lead infrastructure, network, and cloud projects, designing solutions aligned with global architecture and security standards.
Role type
Senior IC infrastructure and network technology lead
Builds
Infrastructure and connectivity solutions for global operations
Domain
Technology infrastructure, networking, and cloud platforms
Required skills
Technical leadership, solution design, feasibility assessment, risk management, project scoping, transition management, team leadership, vendor management, technical presentations, standardization, automation, knowledge sharing
Preferred skills
None stated
Technologies
None explicitly listed
Responsibilities
Lead technical projects in infrastructure, networks, and cloud; Design and validate solutions aligned with global architecture and security standards; Evaluate technical feasibility, implementation effort, dependencies, and risks; Act as a technical reference for infrastructure modernization and connectivity initiatives; Support project managers in defining scope and technical planning; Ensure structured transitions between implementation and solution support; Lead internal teams and vendors during project execution; Participate in technical presentations and approval forums with PMO and global stakeholders; Promote standardization, automation, and continuous improvement of infrastructure environments; Act as an escalation point for complex technical challenges related to networks, servers, and hybrid platforms; Share knowledge and develop team professionals
