Digital Product Manager
Core
Owns end-to-end discovery, delivery, and operations for digital channels (App, Web, Kiosk, WhatsApp) across African markets, aligning channel strategy with global standards to drive customer experience and operational reliability.
Role type
Senior Digital Product Manager (Multi-market E-commerce)
Builds
Digital channels (App, Web, Kiosk, WhatsApp) and associated product features for African markets
Domain
Fintech/E-commerce, Multi-market operations
Deliverable
product features
Required skills
Product strategy & roadmap, Business Requirement Specifications (BRS), User story decomposition, Agile backlog management, A/B testing & experimentation, Funnel analysis & CRO, API integration management, SLO definition & incident response, ROI modeling, Multi-market localization
Preferred skills
Experience with POS/CRM/Loyalty integrations, Payment gateway management, Design system adherence, Vendor management
Technologies
Agile tools, Analytics platforms, A/B testing frameworks, API management tools
Responsibilities
Define outcome-based product vision and roadmap aligned with channel strategy; Write BRS/PRDs and acceptance criteria; Manage build, test, and release lifecycle; Improve funnel metrics and conversion rates; Monitor operational health and manage incident response; Coordinate cross-functional stakeholders across engineering, design, and local markets
Seniority
Senior, hands-on IC
