Service Innovation Engineer, Philips Healthcare, (Latham, NY.)
Core
Lead service innovation initiatives for superconducting MRI magnets to improve serviceability, reliability, and field support effectiveness.
Role type
Senior IC service innovation engineer (medical imaging hardware)
Builds
Service improvements, reliability enhancements, and field support solutions for superconducting MRI magnets
Domain
Medical device manufacturing / Magnetic Resonance Imaging
Deliverable
product features
Required skills
troubleshooting, service innovation, test design, data analysis, feasibility analysis, quality assurance, technical writing, continuous improvement
Preferred skills
knowledge of InCenter, ServiceMax, Trackwise, Product Development Lifecycle Management, Modified Launch Design, Corrective and Preventive Actions
Technologies
InCenter, ServiceMax, Trackwise
Responsibilities
Lead and contribute to service innovation initiatives for superconducting MRI magnets; work with multidisciplinary teams to evaluate concepts and implement practical solutions; act as a subject matter expert for MRI magnet service topics; support Modified Launch Design and new product introduction activities including service requirements and verification planning.
Seniority
Senior, hands-on IC