2026 UH Guest Services - Attendant
Core
Frontline guest services and retail operations at the Ultimate Hikes Centre in Queenstown, managing walker information, check-ins, briefings, and shop duties for multi-day guided walks on Milford & Routeburn Tracks.
Role type
Guest Services Attendant (Retail & Operations)
Builds
Guided walking experiences for guests on New Zealand's Great Walks
Domain
Outdoor recreation / Tourism / Hospitality
Deliverable
product features
Required skills
Guest service experience, retail sales, customer communication, administrative reporting, stock management, computer literacy (Microsoft Office), physical fitness
Preferred skills
Prior experience with Ultimate Hikes or Trojan Holdings, deep knowledge of shop products
Technologies
Microsoft Office
Responsibilities
Meet and greet walkers, process bookings, present client briefings, manage retail sales and stock, assist with administrative duties, maintain health and safety compliance
Seniority
Entry-level / Seasonal