Process Improvement, Program Manager, External Fulfillment Operational Excellence
Core
Own end-to-end initiatives to identify inefficiencies and deliver measurable operational gains in Amazon's external fulfillment network across Brazil.
Role type
Senior Program Manager, Operational Excellence
Builds
Measurement frameworks, process standards, launch playbooks, and scalable operational solutions for the external fulfillment network.
Domain
E-commerce logistics / Operational Excellence
Required skills
Data-driven methodologies (Lean, Six Sigma, statistical analysis), Cross-functional collaboration, KPI definition, Process architecture, Stakeholder alignment, Senior leadership communication, Program/project management, Advanced Excel (Pivot Tables, VLookUps), SQL
Preferred skills
None stated
Technologies
Excel, SQL
Responsibilities
Drive process improvement using data-driven methodologies to identify inefficiencies and deliver operational gains. Partner cross-functionally with Product, Engineering, and Program teams to design and launch operational excellence programs. Define and own success metrics by establishing KPIs and building dashboards. Architect scalable solutions to translate complex challenges into repeatable processes. Maintain program rigor through documentation and runbooks. Influence senior leadership with data-backed recommendations. Align stakeholders at all levels to build consensus and unblock execution.
Seniority
Senior, hands-on IC
