Delivery Analyst, Sydney
Core
Execute and deliver professional services solutions for customers, focusing on GRC (Governance, Risk, and Compliance) implementation and product enablement.
Role type
Delivery Analyst (Professional Services)
Builds
GRC SaaS solutions and implementation services for enterprise clients
Domain
Governance, Risk, and Compliance (GRC) / Professional Services
Deliverable
client delivery
Required skills
GRC domain expertise, solution rollout guidance, project execution, customer engagement, product configuration, stakeholder collaboration
Preferred skills
Analytics tools, platform-based products, GRC accreditation (CIA, CA, CISA, etc.)
Technologies
Diligent One Platform
Responsibilities
Deliver professional services across the customer journey, assist stakeholders in customer lifecycle stages, configure and implement Diligent products, guide customers on best practices, ensure timely and quality service delivery, collaborate with Delivery Managers on service requests
Seniority
Mid-level, hands-on IC