Ecommerce Operations Support Specialist
Core
Tactical support for Amazon operations, customer service, multi-platform store management, pricing, and light sourcing to ensure smooth cross-department execution.
Role type
Ecommerce Operations Assistant (Shared Resource)
Builds
Amazon listings, customer support responses, multi-channel store consistency, pricing alignment, and sourcing data.
Domain
E-commerce (Home & Outdoor products)
Required skills
Amazon Seller Central, Customer service written communication, Google Workspace, Canva/Photoshop, Multi-tasking, Detail-oriented
Preferred skills
Shopify backend, TikTok Shop backend, Amazon PPC, Helium 10, Alibaba/1688 sourcing, International marketplace experience
Technologies
Amazon Seller Central, Helium 10, Shopify, Canva, Google Sheets, Alibaba, 1688
Responsibilities
Monitor Amazon listing health and flag issues, Respond to customer messages within 24 hours, Maintain pricing consistency across platforms, Support Shopify and TikTok Shop updates, Conduct basic supplier research and data entry.
Seniority
Junior, hands-on IC
