Client Services Business Analyst
Core
Lead or co-lead analyst on client engagements for a multiplatform pharmaceutical cost and coverage application, overseeing projects from concept through launch.
Role type
Client Services Business Analyst
Builds
Pharmaceutical cost and coverage application solutions
Domain
Healthcare / Life Sciences / SaaS
Deliverable
product features
Required skills
Project management, Client engagement, Cross-functional coordination, Regulatory compliance knowledge, Problem analysis, Client communication, Testing execution, Meeting facilitation
Responsibilities
Oversee and implement project plans from initial creative design to launch; Coordinate Product Delivery, Application, and Client Services teams; Coordinate with internal departments to develop content for Medical, Legal, and Regulatory submissions; Prepare client presentations, meeting summaries, and action items; Handle modifications to the application's deliverable process; Organize meetings with cross-functional teams and subject matter experts; Execute final internal Application Testing prior to client verification; Resolve client inquiries and route issues to appropriate teams; Apply systematic methods to analyze and resolve problems.