Customer service – JUNIOR position
Core
Junior Customer Service Representative providing food and beverage service, operating POS, and maintaining store presentation in a café/retail environment.
Role type
Junior Customer Service Representative (Hospitality/Retail)
Builds
Café operations, food and beverage service, retail sales
Domain
Hospitality + Retail
Deliverable
product features
Required skills
Customer service, POS operation, food and beverage service, store presentation maintenance, cleaning and organization, food safety compliance, teamwork, reliability, flexibility
Preferred skills
Basic computer skills, prior customer service/retail/hospitality experience
Responsibilities
Greet customers and assist with product/menu enquiries, operate POS system and process transactions, serve cakes/pastries/beverages, restock displays and maintain product presentation, keep workstations and dining areas clean, follow food safety and hygiene procedures, support team members, assist with opening and closing duties
