Quality and Business Services Manager
Core
Lead the development, implementation, and continuous improvement of Integrated Management Systems, governance, quality, accreditation, and assurance frameworks for a primary health care organization.
Role type
Senior IC Quality and Business Services Manager
Builds
Organizational governance, quality, risk, and compliance frameworks
Domain
Healthcare / Quality Management / Governance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Organizational governance, quality management, risk management, compliance monitoring, accreditation/certification processes, document control, policy governance, business continuity planning, team leadership
Preferred skills
Stakeholder engagement, cross-organizational coordination, continuous improvement methodologies
Technologies
ISO 9001, ISO 27001, NSQHS, QIC, Rainbow Tick
Responsibilities
Oversee the Integrated Management System including frameworks, registers, policies, and document control; Lead business systems supporting quality, risk, governance, and audit; Lead organizational accreditation and certification activities; Support business owners in maintaining compliance evidence; Prepare high-quality reports for executive management; Lead policy governance and records management; Oversee workplace services, asset management, and business continuity; Build organizational capability in quality and governance; Lead and develop a small team
Seniority
Senior, hands-on IC with team leadership
