Business Analyst
Core
Analyze knowledge management and training requirements, develop new processes, and coordinate the build of training content for the RBA's Payments Operations Program.
Role type
Business Analyst (Knowledge Management & Training)
Builds
Knowledge management arrangements and training frameworks for the RITS ecosystem
Domain
Banking / Payments Infrastructure / Knowledge Management
Deliverable
product features
Required skills
Business analysis, stakeholder engagement, process development, cross-functional collaboration, prioritization, deadline management
Preferred skills
Banking or payment systems familiarity
Technologies
N/A
Responsibilities
Analyze and document knowledge management and training requirements; Develop new processes and procedures for training frameworks; Coordinate the build of new knowledge content and training material; Assist with business analysis work across Payments Operations Program streams; Collaborate with Project Managers, Senior Business SMEs, and external providers
Seniority
Mid-level, hands-on IC
