Field Delivery Manager
Core
Lead a team of Field Service Engineers to deliver maintenance, repair, and installation for mission-critical UPS and Thermal technologies in data centres across the Benelux region.
Role type
Senior people manager (Field Delivery)
Builds
Operational service delivery for critical infrastructure environments
Domain
Critical infrastructure, data centres, power systems
Deliverable
client delivery
Required skills
Team leadership and coaching, workforce planning and scheduling, operational oversight, stakeholder management, health and safety compliance, technical background in power/cooling systems
Preferred skills
Customer relationship building, performance management via KPIs, succession planning
Technologies
UPS, Thermal technologies, switchgear, cooling systems
Responsibilities
Lead, coach and develop a team of Field Service Engineers; Manage workforce planning, scheduling and resource allocation; Act as the escalation point for operational and customer-related issues; Ensure compliance with health, safety and quality standards
Seniority
Senior, hands-on people manager
