Digital Campus - Iam It Operation And Service Manager (Albacete)
Core
Manage Identity and Access Management (IAM) products and ITIL-based support processes for Airbus Helicopters' Mother Company and Customer Center.
Role type
IAM IT Operations and Service Manager
Builds
Secure identity infrastructure and automated support workflows
Domain
Aerospace / Identity and Access Management
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
ITIL framework, IAM product management, incident/problem/change management, automation scripting (PowerShell, Python, Bash, Ansible), security incident response, F5 BIG-IP concepts, authentication protocols (SAML, OIDC, OAuth2, RADIUS, MFA)
Preferred skills
ServiceNow, Java syntax for OGNL expressions
Technologies
F5, PingID, PingFederate, PKI, ServiceNow, Ansible, PowerShell, Python, Bash
Responsibilities
Manage IAM products (F5, PingID, PingFederate, PKI, password manager), perform ITIL-based support processes, analyze error messages and diagnose system failures, maintain automation scripts, monitor system logs and alerts, prepare daily requests and troubleshoot analytics dashboards
Seniority
Junior to Mid-level, hands-on IC
