Medical Coordinator (BDS, BPT, MPT, BHMS, BAMS, BUMS etc)
Core
Managing patient interactions and coordinating surgical journeys for high-end surgeries and post-op conversions.
Role type
Patient coordination executive
Builds
Surgical case management and patient onboarding
Domain
Healthcare / Medical tourism
Deliverable
client delivery
Required skills
Patient handling, Consultation management, Medical case handling, Pre & post-surgery support, Inbound & outbound calls, CRM management
Preferred skills
Basic medical terminology understanding, CRM tools proficiency
Responsibilities
Guide patients through treatment journeys, Schedule and coordinate appointments, Align patient requirements with treatment plans, Assist with pre-surgery preparations, Manage patient interactions for follow-ups, Maintain accurate patient records
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