Diagnostic Imaging Booking Agent - Bank
Core
Coordinate diagnostic imaging appointments across multiple modalities (CT, MRI, Ultrasound, Fluoroscopy, DEXA, Mammography) within a clinically governed environment to ensure patient safety and service standards.
Role type
Diagnostic Imaging Booking Agent
Builds
Radiology appointment schedules and patient referral pathways
Domain
Healthcare / Radiology
Deliverable
client delivery
Required skills
Radiology booking experience, knowledge of modality-based booking rules, MRI safety knowledge, AMSPAR Medical Terminology qualification, ability to interpret clinical referrals, communication of radiology-specific preparation instructions, compliance with IR(ME)R regulations, management of complex patient queries regarding implants or claustrophobia
Preferred skills
Experience in private healthcare environments, experience within radiology or diagnostic imaging departments
Technologies
Multiple IT systems for booking and reporting
Responsibilities
Manage diagnostic imaging bookings across multiple modalities, interpret referrals and clinical indications, communicate radiology-specific preparation instructions and safety protocols, ensure compliance with IR(ME)R regulations and pregnancy status checks, liaise daily with radiologists, radiographers, nurses and referring clinicians, manage complex patient queries, support anxious patients, meet booking KPIs, maintain booking and referral systems
Seniority
Individual Contributor