Product Manager
Core
Lead end-to-end development of a Customer App for the retail jewellery domain, focusing on digital and store channel integration.
Role type
Senior Product Manager (Retail/Jewellery)
Builds
Customer-facing mobile application and integrated retail systems
Domain
Retail Jewellery / E-commerce
Deliverable
product features
Required skills
Product strategy, roadmap planning, vendor management, customer journey mapping, API governance, Agile sprint planning, stakeholder alignment
Preferred skills
Experience with POS/ERP/CRM/CDP/OMS integrations, knowledge of jewellery purchase schemes
Technologies
POS, ERP, CRM, CDP, OMS, APIs
Responsibilities
Define and maintain product roadmap aligned with business goals; Write detailed PRDs, user stories, and acceptance criteria; Map end-to-end customer journeys to identify friction points; Collaborate with Engineering on system integrations and API governance; Evaluate and manage technology vendors for app development and e-commerce solutions; Drive store-level adoption of new features and SOPs.
