Sr QA Analyst / Support
Core
Execute QA testing and provide second-level support for the SLAMNET-Parcel system implementation in Mexico, ensuring operational alignment for parcel processing and data flows.
Role type
Senior QA Analyst / Support Engineer
Builds
SLAMNET-Parcel system for Mexico Brokerage
Domain
Logistics / Parcel Delivery / Mexico
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Functional testing, Regression testing, Integration testing, UAT support, Defect reporting, Test case creation, System troubleshooting, Data flow validation, Exception handling, Test documentation
Preferred skills
null
Technologies
null
Responsibilities
Execute QA testing activities for the SLAMNET-Parcel implementation in Mexico, adhering to defined test plans and acceptance criteria. Create, execute, and document test cases, scenarios, and results, providing supporting evidence for all system functionalities. Validate operational alignment ensuring the system supports Mexico Brokerage needs, including parcel processing, exception handling, and data flows. Identify and report defects with high detail, including reproduction steps, logs, and business impact analysis. Support defect triage by collaborating with the QA Lead, vendors, and technical teams to clarify issues and validate fixes. Perform specialized testing including functional, regression, integration, and User Acceptance Testing (UAT) support. Provide second-level support for SLAMNET-Parcel, troubleshooting whether issues are related to functionality, configuration, data, or user execution. Assist business users during stabilization phases by reproducing issues and documenting findings for the technical teams. Maintain testing documentation and traceability logs to ensure all validation evidence is properly archived. Participate in status meetings to provide updates on testing progress, risks, and blockers during the rollout.
Seniority
Senior, hands-on IC