Delivery Manager (Trust & Safety)
Core
Manage end-to-end compliance processes, lead risk investigations, and drive compliance strategies for high-risk merchants and industries in FinTech and Payments.
Role type
Senior Delivery Manager (Compliance & Risk)
Builds
Compliance operations, risk investigations, and regulatory adherence frameworks for merchants.
Domain
FinTech, Payments, Banking, Merchant Risk
Deliverable
client delivery
Required skills
AML compliance, Fraud Prevention, Financial Crime Compliance, Trust & Safety operations, Merchant Risk, Global AML regulations, Transaction monitoring, Suspicious activity analysis, MCC validation, Compliance governance, Audit readiness, Risk assessments, Process improvement, Team leadership
Preferred skills
Stakeholder management, Operational governance, High-risk industry exposure, Regulatory audit experience, Large-scale compliance operations management
Technologies
None stated
Responsibilities
Manage AML compliance, fraud prevention, and financial crime investigations; Perform transaction monitoring and suspicious activity analysis on merchants; Handle compliance reviews for high-risk merchants and industries; Support Trust & Safety operations, escalations, and risk assessments; Drive compliance governance, audit readiness, and regulatory adherence; Lead process improvements and operational efficiency initiatives; Mentor and guide compliance analysts/team members; Ensure SLA, KPI, and quality compliance across operations; Prepare compliance reports, risk summaries, and management updates
Seniority
Senior, hands-on IC with leadership responsibilities