AR Caller & Sr. AR Caller - US Healthcare (Physician Billing)
Core
Outbound calling to US insurance companies to follow up on outstanding physician claims and resolve billing issues.
Role type
Senior individual contributor accounts receivable caller (physician billing)
Builds
Collections of outstanding medical claims for US healthcare clients
Domain
US Healthcare Revenue Cycle Management (RCM)
Deliverable
client delivery
Required skills
physician billing, end-to-end RCM processes, accounts receivable, claims processing, billing software, electronic health record (EHR) systems
Preferred skills
negotiation, analytical abilities, organizational skills
Responsibilities
Make outbound calls to insurance companies to follow up on outstanding claims, Review and analyze claims for accuracy and timely resolution, Address and resolve billing issues, Maintain accurate documentation of all call activities, Achieve daily, weekly, and monthly targets for calls and collections, Collaborate with team members to address complex issues and improve processes