ICT Infrastructure & Service Delivery Manager
Core
Manage ICT infrastructure, service delivery, and procurement for a financial services organization, ensuring business continuity and system availability.
Role type
Senior ICT Infrastructure & Service Delivery Manager
Builds
Production infrastructure systems, disaster recovery plans, and service delivery frameworks
Domain
Financial Services / ICT Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic planning, risk policy development, supplier management, budget control, systems documentation, license management, network performance testing, hardware/software standard definition, backup strategy, electrical infrastructure management
Preferred skills
ITIL, MCSA, Exchange administration, Azure administration, SQL DBA, VMware, Veeam
Technologies
Azure, Microsoft SQL, VMware, Veeam, Exchange, LAN, WAN, Internet, Intranet, UPS, Generators
Responsibilities
Develop strategic plans for infrastructure capacity, manage service providers against SLAs, oversee hardware/software inventory and licensing, manage project and operational budgets, ensure business continuity and disaster recovery, monitor network performance and system availability, lead incident response and helpdesk operations, define hardware/software standards, manage backup electrical infrastructure
Seniority
Senior, hands-on IC