Senior Pega Decision Architect - Contract - Sydney
Core
Design, build, and optimize scalable, AI-driven decision logic and Next Best Action strategies using Pega Customer Decision Hub to translate business objectives into personalized customer interactions.
Role type
Senior Pega Decision Architect (Contract)
Builds
Next Best Action strategies, decision frameworks, and engagement policies within Pega Customer Decision Hub
Domain
Martech & Operations / Customer Decisioning
Deliverable
production ML models | product features
Required skills
Pega Customer Decision Hub (Strategy Framework v8.23+), Next Best Action design, A/B testing and experimentation design, regulatory compliance for marketing, stakeholder collaboration
Preferred skills
SQL, Teradata/PostgreSQL, AWS/Azure/Pega Cloud, Pega 1:1 Operations Manager
Technologies
Pega Customer Decision Hub, Strategy Framework, Teradata, PostgreSQL, AWS, Azure
Responsibilities
Design and optimize Next Best Action strategies; Configure and govern Pega CDH components; Lead decisioning experimentation and performance optimization; Partner with Data Science teams to analyze customer data; Ensure compliance with privacy and ethical marketing requirements; Coach team members and foster decisioning culture
Seniority
Senior, hands-on IC
