Clinical Implementation Specialist
Core
Deliver training and implementation of ZOLL's resuscitation products (AEDs, ventilators, trauma kits) to EMS, hospital, and public safety customers.
Role type
Clinical Implementation Specialist
Builds
Product training programs and customer hand-off processes
Domain
Medical devices / Emergency Care / Resuscitation
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Paramedic or Nurse certification, 5+ years critical/emergency care experience, Hospital and EMS experience, Resuscitation experience, Clinical training experience (12-Lead, ETCO2), ALS/APLS/ACLS Provider certification, Ability to lift 12 Kilograms
Preferred skills
French language proficiency, Instructor/Coordinator level clinical training experience
Technologies
Microsoft Office (Word, Excel, Access, PowerPoint)
Responsibilities
Create customized product training programs, Perform 'Train the Trainer' education, Conduct product end user training, Participate in sales training for new territory managers, Act as liaison for product training requirements, Create and execute customer hand-off, Travel to customer sites (75% travel), Participate in marketing feedback, Escalate potential issues to internal teams
Seniority
Mid-level, hands-on IC