Customer Care Consultant Trade Store - Orange, NSW
Core
Provide customer service and operational support at a trade store, acting as the face of the business and assisting with stock management.
Role type
Customer Care Consultant (Retail)
Builds
Industrial products sales and store operations
Domain
Retail / Industrial Supplies
Deliverable
product features
Required skills
Customer service, verbal communication, email communication, stock management, merchandising, safety compliance, physical lifting (up to 15kg)
Preferred skills
Previous retail experience, proactive attitude, willingness to learn
Responsibilities
Act as first point of contact for customers in person, by phone, and email; Provide expert advice on industrial products; Replenish shelves and assist with stocktake/merchandising; Maintain a clean, well-stocked shopfront; Uphold safety standards and foster a positive team culture