Product Manager
Core
Drive the strategy, roadmap, and direction for CIS Infinity, a mission-critical Customer Information System and Utility Billing platform serving customers in complex, regulated environments.
Role type
Senior Product Manager (B2B Enterprise Software)
Builds
CIS Infinity (Customer Information System and Utility Billing platform)
Domain
Utility software / Regulated enterprise environments
Deliverable
product features
Required skills
Product strategy definition, roadmap planning, market and regulatory analysis, cross-functional partnership, architectural influence, customer adoption strategies, modern AI tool utilization, stakeholder management, complexity navigation
Preferred skills
None stated
Technologies
None stated
Responsibilities
Define and execute a clear product vision and multi-year roadmap aligned with market needs and regulatory requirements; Translate customer feedback, usage data, and competitive insights into clear product priorities and business cases; Ensure the platform delivers measurable customer value while meeting security, performance, scalability, and regulatory expectations; Partner cross-functionally with Engineering, Architecture, QA, Sales, Customer Success, and Support to align product direction with execution; Influence architectural and technical decisions to support long-term product sustainability, extensibility, and operational excellence; Drive customer adoption, satisfaction, and retention through well-designed, outcome-focused product solutions; Leverage modern analytics and AI tools to accelerate product discovery, research, and documentation while maintaining strong product judgment.
Seniority
Senior, hands-on IC
