Zonal Credit Manager - North Zone
Core
Manage zonal credit activities and processes for collecting Sun King EasyBuy products, focusing on improving customer payments, satisfaction, and risk mitigation.
Role type
Senior IC credit operations manager (fraud & risk)
Builds
Collection processes and customer payment performance for Sun King EasyBuy products
Domain
Financial services / Credit management / Fraud detection
Deliverable
production ML models | dashboards & analysis | client delivery
Required skills
Fraud detection and investigation, Data collection and analysis, Customer profiling, Process improvement, Risk assessment, Report preparation, Field operations management, Audit implementation, Data mining, SQL queries
Preferred skills
Programming in Python, R, or similar tools, Experience in manufacturing or production information environments, People management
Technologies
SQL, Python, R, Excel
Responsibilities
Partner with Credit Manager to develop methodologies for improving processes, Recommend enhancements to mitigate operational risks, Conduct periodic spot checks and investigate fraud cases, Identify and classify default risks through data collection, Prepare field reports and consolidate documentation, Use data to profile customers at onboarding stage
Seniority
Senior, hands-on IC with people management responsibilities