Product Manager
Core
Serve as the primary product point of contact for bank and acquirer tenants, translating their business problems into product requirements and supporting platform adoption.
Role type
Senior B2B SaaS Product Manager (Payments)
Builds
Payment platform features for in-store, in-app, and online merchant transactions
Domain
Fintech / Payments-as-a-service
Deliverable
product features
Required skills
Tenant relationship management, requirements gathering, payments landscape knowledge, stakeholder management, product documentation, agile methodology
Preferred skills
Pre-sales support, deployment and onboarding support, user story writing
Technologies
Jira
Responsibilities
Manage tenant escalations and run regular cadences to surface issues, translate tenant pain points into structured product briefs, own tenant-facing documentation and release notes, support sales teams with RFI/RFP responses, act as product SME during tenant onboarding and UAT