FBS - Marketing Project Product Manager (Knowledge in Customer Experience)

Team Function: The Consumer Direct team at Farmers Insurance focuses on driving growth, retention, and customer lifetime value through direct‑to‑customer interactions across digital and assisted channels. The team is responsible for designing and optimizing customer journeys across acquisition, cross‑sell, and retention. Role Description: This position leads Indirect Teams. The Customer Experience Product Manager leads the definition, delivery, and continuous optimization of customer experience…