Production Support Engineer - Terraform
Core
Senior-level production support and administration of Terraform Enterprise and enterprise automation platforms in high-availability environments.
Role type
Senior IC Production Support Engineer (Infrastructure as Code)
Builds
Stable automation platforms for cloud and hybrid environments
Domain
Cloud Infrastructure / DevOps / Infrastructure as Code
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Terraform Enterprise administration, Ansible Platform administration, Cloud Monitoring (Prometheus, Grafana, Dynatrace, Splunk), Python/PowerShell scripting, Root cause analysis, Change Management, ITSM tools (Remedy, ServiceNow), CI/CD tools (GitHub, Jenkins, Artifactory)
Preferred skills
Cutover experience, Azure/GCP experience, HashiCorp Terraform Enterprise certifications, TrueSight Orchestration/Server Automation experience
Technologies
Terraform, HCL, YAML, Ansible Tower, Prometheus, Grafana, Dynatrace, Splunk, AWS, Python, PowerShell, GitHub, Jenkins, Artifactory, Remedy, ServiceNow, Jira, Confluence, Bitbucket, Cutover, TrueSight Orchestration, TrueSight Server Automation
Responsibilities
Administer Terraform Enterprise backend/platform, support production environments, perform root cause analysis and troubleshooting, manage change management and incident/problem management, build dashboards and alerts, support cutovers and migrations
Seniority
Senior, hands-on IC