Housing Services Officer
Citizens or permanent residents only
Core
Deliver front-line housing services, assess client needs, and provide advice on housing options to individuals, advocates, and agencies.
Role type
Housing Services Officer (front-line service delivery)
Builds
Housing advice and assistance services for the Victorian Housing Register
Domain
Public sector housing and social services
Deliverable
client delivery
Required skills
client assessment, policy interpretation, risk assessment, persuasive communication, tenancy support
Preferred skills
experience with family violence risk management, community-based work
Responsibilities
Assess client needs and provide advice on housing options; Respond to family violence risk in accordance with MARAM guidelines; Assist with completion of bonds and broader tenancy matters.
Seniority
Individual Contributor