Web Content Program Manager
Core
Leading, coordinating, and governing content-related initiatives across the Web Publishing ecosystem, acting as the primary point of contact for end-to-end publishing workflows.
Role type
Web Content Program Manager
Builds
Web publishing ecosystem, localized content delivery, and operational processes for Business Lines.
Domain
Web Publishing / Content Operations / Localization
Deliverable
product features
Required skills
Program management, project management, process optimization, stakeholder communication, governance, localization workflow management, reporting, risk management, cross-functional coordination
Preferred skills
Technical documentation, strategic alignment, operational excellence
Technologies
Translation tools, workflow management systems
Responsibilities
Optimize request intake processes to reduce complexity and turnaround time. Deliver monthly reporting, performance summaries, and operational insights. Maintain governance frameworks and high-quality documentation for Business Line workflows. Support all phases of delivery, from intake and scoping through preview and production release. Triage and prioritize tasks across multiple workstreams to protect timelines. Guide global and regional teams on translation workflows, tools, and best practices.
Seniority
Mid-to-Senior, hands-on IC with program oversight
