Senior Product Manager- Messenger
Core
Lead the Messenger channel for Fin's AI Customer Agent, shaping business messaging and AI-powered customer engagement products.
Role type
Senior Product Manager (AI/Messaging)
Builds
Fin's Messenger channel and AI-powered customer engagement solutions
Domain
AI Customer Support / Business Messaging
Deliverable
product features
Required skills
Customer problem framing, Roadmap definition, Product judgment, AI/LLM product strategy, Technical fluency, Outcome orientation, Leadership
Preferred skills
None stated
Technologies
AI systems, LLMs, APIs, SaaS infrastructure, low-code tooling
Responsibilities
Understand customer problems via research and data, manage product roadmap, collaborate with engineers and designers, leverage AI for efficiency, evaluate product impact, ensure product quality, collaborate on GTM strategy, model company values
Seniority
Senior, hands-on IC