CareerPlan

Product Operations Associate

Lusaka, ZambiaFull-time2026-10-20 → 2026-11-10

Core

Partner with tech teams and stakeholders to design, build, and implement intelligent, tech-enabled solutions that solve complex business bottlenecks.

Role type

Product Operations Associate

Builds

Intelligent, tech-enabled solutions and automations

Domain

Digital transformation and automation

Deliverable

production ML models

Required skills

Root-cause analysis, product lifecycle management, process documentation, cross-functional coordination, testing, AI tool proficiency, SQL, Excel

Preferred skills

Problem-solving, detail-oriented approach

Technologies

AI productivity tools, SQL, Excel

Responsibilities

Manage and resolve technical issues via root-cause analysis; oversee product monitoring and change requests; translate business needs into documentation (use cases, flow charts); coordinate product rollout to new geographies; streamline processes using AI and automation; partner across cross-functional groups; steer application testing.

Seniority

Mid-level (2+ years experience)