IT Operations Solution Engineer
Core
Operate, maintain, and support the Inficon Factory Planning & Scheduling (FPS) platform, ETL workflows, and manufacturing data provisioning services to enable production scheduling and operational decision-making in a semiconductor wafer fab environment.
Role type
Senior IC IT Operations Solution Engineer (Manufacturing)
Builds
Reliable production scheduling capabilities and accurate manufacturing data pipelines for operational teams
Domain
Semiconductor manufacturing / Industrial IT / Data Engineering
Required skills
Enterprise application support, SQL, ETL processes, Data integration, SDLC, Incident management, Root cause analysis, Change management, Data quality assurance, Manufacturing environment experience
Preferred skills
Inficon FPS experience, Semiconductor manufacturing processes, MES systems, High-availability environments, 24x7 operational support
Technologies
Inficon FPS, SQL, ETL, MES, Data Warehousing
Responsibilities
Ensure availability and stability of the FPS Scheduler platform; Monitor and support daily production scheduling activities; Investigate and resolve application issues impacting planning; Perform incident management and root cause analysis; Support application upgrades, patches, and lifecycle activities; Operate and support ETL workflows for manufacturing data collection and distribution; Troubleshoot data flow issues between MES and reporting platforms; Collaborate with Manufacturing, Planning, and IT teams on process improvements; Maintain technical documentation and ensure compliance with IT governance and cybersecurity requirements
Seniority
Senior, hands-on IC