VIE - Italie - Data Analyst - F/H
Core
Analyze large and complex datasets related to customer incidents to identify trends, anomalies, and root causes, then build predictive models and interactive dashboards to support decision quality.
Role type
Data Analyst (Customer Incident Analytics)
Builds
Interactive dashboards and advanced reporting solutions in Power BI
Domain
Semiconductors / Customer Support Analytics
Deliverable
dashboards & analysis
Required skills
Power BI Desktop, Power BI Service, DAX, Power Query, statistical analysis, data modeling, ETL tools (Azure Data Factory, SSIS), Python or R
Preferred skills
Predictive modeling, forecasting, anomaly detection, cloud environments (Azure)
Technologies
Power BI, DAX, Power Query, Azure Data Factory, SSIS, Azure, Python, R
Responsibilities
Analyze large and complex datasets related to customer incidents; Design, develop, and maintain interactive dashboards and advanced reporting solutions; Build robust data models using DAX and Power Query; Perform deep-dive analysis to identify trends, anomalies, recurring patterns, and root causes; Apply statistical methods to support data interpretation and performance monitoring; Contribute to predictive analytics initiatives; Automate recurring reporting, monitoring, and refresh activities; Monitor KPIs and deliver periodic reporting to cross-functional teams
Seniority
Mid-level (24-month program)