Service Delivery Manager (Security Vulnerabilities and Remediations Management)
Core
Overseeing end-to-end management of security vulnerability remediation processes, including identification, prioritization, and mitigation of vulnerabilities to protect organizational assets.
Role type
Service Delivery Manager (Security Vulnerabilities and Remediations Management)
Builds
Production patches, updates, and configuration changes for organizational assets
Domain
Information Technology / Cyber Security
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Vulnerability management, Risk management, IT service management frameworks (ITIL, ITSM), Security standards and regulations (ISO 27001, PCI DSS), Vulnerability scanning and assessment tools, Project management, Team management, Analytical and problem-solving abilities
Preferred skills
Security incident management and response, Certifications in Information Security or IT service management, Knowledge of operating systems (Solaris, Linux, Windows), Hypervisors (Nutanix, VMWare, Microsoft Hyper-V, Azure, Oracle VM), Web Servers (Apache, IIS), Open SSL
Responsibilities
Engage with Cyber Security team on vulnerability identification and prioritization, Develop and implement remediation plans, Track and manage remediation progress, Coordinate with IT teams for patch deployment, Establish and maintain a vulnerability remediation knowledge base, Coordinate impact analysis and develop rollback contingency plans, Monitor service performance metrics, Lead and manage a team of specialists, Prepare monthly reports on remediation program status
Seniority
Manager, hands-on IC with team leadership