CRM Principal Field Clinical Representative - Fort Worth, TX
Core
Serve as a primary clinical expert supporting cardiac rhythm management devices (ICDs, ICMs, CRT) through hands-on education, sales support, and clinical guidance in hospitals and clinics.
Role type
Senior IC field clinical representative (cardiac devices)
Builds
Implantable cardioverter defibrillators (ICDs), insertable cardiac monitors (ICMs), and cardiac resynchronization therapy (CRT) devices
Domain
Medical devices / Cardiac Rhythm Management
Deliverable
physical/clinical work
Required skills
Clinical expertise in cardiac settings, device implantation support, patient follow-up and programming, operating room presence, inventory management, on-call availability
Preferred skills
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Technologies
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Responsibilities
Serve as the primary clinical expert during device implants, patient follow-ups, programming and troubleshooting; Deliver education and training to health care professionals on product use, clinical applications and therapeutic benefits; Attend procedures in hospital laboratories and operating rooms to provide clinical support and help optimize patient outcomes; Build and maintain strong relationships with physicians, nurses and key hospital staff to foster trust and drive customer engagement; Address customer needs efficiently, collaborating with cross-functional partners to support patient and clinician satisfaction; Manage product inventory according to company guidelines, ensuring product readiness and availability; Participate in a rotating 24/7 on-call schedule to provide timely clinical support to patients and health care professionals