CareerPlan

Payroll Manager, APAC

Penang, Malaysia | N/AFull-time2026-09-15 → 2026-10-22
On-siteNo visa sponsorship

Core

Leading and developing a team of experienced payroll professionals to ensure accurate, timely, compliant, and efficient service delivery across the APAC region.

Role type

Senior Payroll Manager

Builds

Payroll operations and compliance for assigned countries/business scope

Domain

Healthcare / Payroll & HR Operations

Required skills

Team leadership, budgeting, process improvement, stakeholder management, compliance monitoring, vendor management, operational planning, risk management, performance monitoring, strategic planning

Preferred skills

None stated

Technologies

None stated

Responsibilities

Lead and develop a team of experienced payroll professionals and, where applicable, first-line managers or supervisors. Translate payroll and business objectives into team plans, priorities, resource allocations, and performance goals. Ensure accurate, timely, compliant, and efficient payroll delivery across the assigned countries or business scope. Monitor team performance, service quality, controls, and key payroll metrics, taking corrective action when required. Provide operational oversight and resolve complex payroll, compliance, systems, vendor, and organizational issues. Make decisions within established policies and departmental plans, escalating matters with broader business or financial impact to senior management. Adapt team plans, processes, and milestones in response to changing business requirements, operational risks, and project priorities. Recommend and implement operating procedures, controls, and standardized approaches that strengthen payroll governance and service delivery. Identify and lead process improvements that enhance payroll accuracy, efficiency, employee experience, and cost effectiveness. Manage relationships with HR, Finance, external payroll providers, and other stakeholders to resolve issues and achieve shared objectives. Contribute to budgeting, workforce planning, capacity management, and vendor performance discussions for the assigned payroll area. Partner with Payroll Global Process Owner (GPO) to implement reporting and analytics that measure process effectiveness, efficiency, quality, and compliance. Monitor payroll legislation, market developments, and industry practices relevant to the assigned scope, ensuring appropriate operational responses. Provide payroll expertise and represent the function in operational reviews, project meetings, audits, and cross-functional initiatives.

Seniority

Senior, hands-on IC