Ops / SRE Support Engineer – VLabs - Manager
Core
Design, develop, and govern enterprise-grade AI and AIOps solutions on Microsoft Azure, focusing on Generative AI, agentic systems, and intelligent operations platforms.
Role type
Senior AI Architect (GenAI & AIOps)
Builds
Scalable, secure, and resilient AI systems, multi-agent orchestration workflows, and intelligent operations platforms for tax and immigration service lines.
Domain
Enterprise AI, Cloud Engineering, Observability
Deliverable
production ML models | infrastructure
Required skills
Generative AI architecture, Agentic systems design, Cloud-native architecture, Observability strategy, Python, FastAPI, Kubernetes, PostgreSQL, Cosmos DB, Responsible AI governance
Preferred skills
Experience with Agentic Harness, RAG pipelines, OpenTelemetry, Tempo, Loki, Prometheus, Grafana, ADO, GitHub CI/CD
Technologies
Microsoft Azure, Python, FastAPI, Docker, Kubernetes, PostgreSQL, Cosmos DB, SQL Server, OpenTelemetry, Tempo, Loki, Prometheus, Grafana, ADO, GitHub
Responsibilities
Define end-to-end architecture for Generative AI and AIOps platforms; Architect multi-agent systems and orchestration workflows; Design cloud-native systems using containers; Lead architecture for AI solutions on Microsoft Azure; Establish observability standards using OpenTelemetry and modern monitoring tools; Define enterprise standards for AI security, privacy, and compliance.
Seniority
Senior, hands-on IC with strategic design focus