Senior Supervisor, Quality
Core
Supervising and coordinating Business Process Administrators and Analysts to execute global quality and distribution controls in SAP, ensuring compliance and operational excellence.
Role type
Senior Supervisor, Quality Distribution Product Controls
Builds
Global quality and distribution controls processes within SAP
Domain
Medical device / Pharmaceutical / Quality Assurance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
SAP proficiency, quality systems management, team supervision, capacity planning, KPI tracking, process improvement, regulatory compliance, budget management
Preferred skills
Shared services or production environment supervision, medical device industry experience
Technologies
SAP, S/4HANA, Microsoft Office Suite
Responsibilities
Provide day-to-day supervision of DPC operations including hands-on support of SAP transactions; Plan team assignments and schedules to meet service-level commitments; Assess resource needs and develop capacity and contingency plans; Train, coach and develop employees; Partner with the manager to establish goals, objectives and budgets; Define, track and report key performance indicators (KPIs); Address nonconformances and ensure timely system updates; Identify and implement process improvements; Support the Magellan program (S/4HANA global rollout).
Seniority
Senior, hands-on IC with team leadership