Site Engineer
Core
Provide technical service and support to customers by resolving problems to stabilize and optimize customer networks, specifically focusing on MSC site location surveillance, corrective and preventive maintenance, and facility management.
Role type
Core Support Engineer (Network Operations)
Builds
Customer network stability and optimization
Domain
Telecommunications (Mobile Core Network)
Required skills
Packet Core & CS Core Network knowledge, IP domain expertise, Ericsson/Huawei MSC/GMSC media gateway experience, IP Networks and routing protocols, GPRS/Data troubleshooting, IMS Core/WiFi Network knowledge, CS/PS Core Nodes troubleshooting, MGW/MSS/GMSC/GMGW/STP/DRA experience, Trace analysis (Wireshark), Daily Report analysis, Parameter audit
Preferred skills
Team leadership, 24*7 shift flexibility, Fault handling coordination with NOC/Back Office, CR handling and coordination with SRF Team, Customer complaint resolution coordination
Technologies
Ericsson, Huawei, Wireshark, MSC, GMSC, MGW, MSS, STP, DRA, IMS, WiFi, GPRS, IP Networks
Responsibilities
Surveillance monitoring of MSC site location, Corrective and Preventive Maintenance Execution, MSC Site Facility and Information Management, Third party supervision, Spare part handling, Physical Site Access Management, Daily Report analysis and action plan for critical metric Dip, Routine audit of Parameters of Different Packet Core Nodes, CR Handling and Co Ordination with SRF Team, Customer Complaint resolution in coordination with TSG, Ensuring CS/PS/PBN/IN Core Node Backup Process, Fault Handling in along with NOC and Back Office
Seniority
Individual Contributor, Operations Level