Improvement Consultant
Core
Supports continuous improvement efforts across the Construction and Engineering service area by identifying opportunities to enhance operational processes, customer experience, delivery efficiency, and cost performance.
Role type
Improvement Operations Specialist (Continuous Improvement)
Builds
Enhanced operational processes, AI-enabled solutions, and automation initiatives for the Networks Construction & Engineering service area.
Domain
Telecommunications / Network Construction & Engineering
Required skills
Analytical and problem-solving skills, Process mapping, Data analysis, Stakeholder management, Change management, Documentation
Preferred skills
Data analysis, Process improvement, Automation, Power BI, Lean, Six Sigma, Agile, Design Thinking, Financial analysis (ROI, NPV, cost modeling), AI fundamentals
Technologies
Microsoft Office (Excel, PowerPoint, Teams), Power BI
Responsibilities
Collect, analyze, and document business requirements and operational challenges; Identify opportunities for process simplification and AI-enabled solutions; Analyze operational data and performance metrics; Participate in workshops to understand business needs; Develop process maps, reports, and recommendations; Assist with the design and implementation of new processes and tools; Support change management activities including training and user adoption; Document best practices and project outcomes.