Alarm Monitoring Engineer
Core
24x7 alarm monitoring and first-level fault analysis for network elements across multiple technologies to ensure network stability and performance.
Role type
Alarm Monitoring Engineer (Network Operations)
Builds
Network stability and service restoration within SLAs
Domain
Telecommunications / Network Operations
Required skills
Network operations experience, multi-vendor NMS/EMS tools, fault management processes, ITIL best practices, analytical problem-solving, shift-based operations
Preferred skills
Ericsson OSS/NMS tools, knowledge of access/transport/IP domains
Technologies
Ericsson OSS/NMS, Netcool, HP OpenView, SolarWinds
Responsibilities
Perform 24x7 alarm monitoring and first-level fault analysis, Identify and prioritize network faults, Escalate and coordinate with Level 2/3 support teams, Execute proactive monitoring to detect early warnings, Track and manage incidents through lifecycle, Generate and analyze network performance reports
Seniority
Mid-level (2–5 years experience)