ABOGADO - SERVICIO AL CLIENTE
Core
Provide comprehensive legal advice and support to LG Electronics Colombia's operational areas, with a focus on consumer protection, warranty management, and regulatory compliance.
Role type
Senior corporate lawyer (consumer protection & regulatory)
Builds
Operational compliance and risk mitigation for Home Appliance & Air Solution business
Domain
Consumer goods / Home Appliances / Consumer Law
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Consumer protection law, contract negotiation, regulatory compliance, legal risk analysis, legal training, administrative authority liaison
Preferred skills
Commercial law specialization, knowledge of Colombian Consumer Statute and SIC regulations
Technologies
Legal research databases, contract management systems
Responsibilities
Manage consumer protection matters including PQR, tutelas, and administrative authority requirements; Review, draft, and negotiate commercial contracts and service agreements; Provide legal support to warehouses, service centers, and call centers; Train internal teams on consumer rights and data protection; Analyze legal risks and propose mitigation strategies; Represent the company in sectoral working groups and regulatory consultations.
Seniority
Senior, hands-on IC