Apprentice-Network Monitoring Engineer - BangaloreVOIS
Core
Real-time network monitoring, fault validation, and incident reporting for large-scale customer networks in a 24x7x365 shift model.
Role type
Junior Network Operations Engineer (Apprentice)
Builds
Operational stability and service availability for global telecom customers
Domain
Telecommunications / Network Operations
Required skills
Networking fundamentals, OSI Model, TCP/IP, Routing and Switching, Cisco technologies, Windows OS, Ticket management, Incident reporting
Preferred skills
CCNA certification, NOC experience, ISP/Telecom background, Advanced Networking knowledge
Technologies
Cisco, Windows, IP networks
Responsibilities
Monitor customer networks and network elements within SLAs, Perform initial fault diagnosis and validate network alarms, Report service-impacting incidents to customers and stakeholders, Create and manage trouble tickets for specialist teams, Maintain operational excellence to minimize service downtime, Participate in a 24x7 shift environment
Seniority
Junior, hands-on IC