Apprentice-Network Monitoring Engineer - BangaloreVOIS
Core
Real-time network monitoring, fault validation, incident reporting, and stakeholder communication for large-scale customer networks.
Role type
Junior Network Monitoring Engineer
Builds
Managed network services and IP network availability for Vodafone customers
Domain
Telecommunications / Network Operations
Required skills
Networking fundamentals, OSI Model, TCP/IP, Routing and Switching, Cisco technologies, Windows OS, Troubleshooting, Incident reporting, Ticket management
Preferred skills
CCNA certification, NOC experience, ISP/Telecom background, Advanced Networking knowledge
Technologies
Cisco, Windows, IP networks
Responsibilities
Monitor customer networks and network elements within SLAs, Perform initial fault diagnosis and validate network alarms, Report service-impacting incidents to customers and internal stakeholders, Create and manage trouble tickets for investigation and resolution, Maintain operational excellence to support network availability, Participate in a 24x7 shift environment
Seniority
Junior, entry-level IC